Frequently Asked Questions 

1. How long does it takes for my pending orders to be cleared?

Please note that after making purchae of any of our services, Our agents will confirm the payment and you pending services will be activated immediately. it shouldn't take more than 24/hours 

2. Do i get Free SSL certificates?

Yes we provide free ssl certificates but this pacakage is only acessible o those websites Hosted on Our platform. This Means you need to purchase any of our hosting plans, However for those who wish to purchase only Domain you will need to install ssl certificate from our server to secure your domain name get your   SSl certificates here 

3. What is a Shared Hosting Package?

Shared hosing package is used by a particulat set of people who can't afford higher packages  This means you and some other set of people on the platfrom share a certain space, although it has limitations and this is to make sure you don't experience downtime . Shared hosing is very well affordable for starters on a low budget. Ckeck our Shared Hosting plans 

4. Can i Higher an Agent to design my website for me?

Yes of course , we offer wide range of services on Our platfrom, we can help you design a high quality website to suit your needs. Check Our Plans

5. What is Upspeed Host?

Upspeed host is a cloud based hosting service that provides quality hosing service for its customers by using High quality techonologies to meet our customer service, we also sell domain and offer all other services . Read About Us

6. How do i contact Customer care?

You can do that by Opning a support ticket Support or sending us a message to our web mail [email protected]